Signal · Business Presence
Basic Request Inbox
Humans collect and handle requests for documents and diligence materials. No automatic classification or draft replies. Foundation for Presence maintenance.
Solution / Pulse
Business Response
Turn grounded facts into useful responses.
Help customers, procurement teams, and external AI agents get answers they can use. Business Response includes AI-powered Reception and Response: classify incoming requests, respond from confirmed business information, cite available support, and route gaps, conflicts, and business commitments to your team.
It builds on Signal's Business Presence foundation. It is not a separate product called Reception, and it is not a full CRM or call center.
Signal vs Pulse
Request Inbox is not AI Reception.
Buyers often conflate intake surfaces. Tinor keeps the distinction explicit across coverage: Signal ships a basic Request Inbox; Pulse adds AI-powered Reception and Response on top of Presence.
Pulse · Business Response
AI-powered Reception & Response
Classifies inbound work, drafts against confirmed materials, cites evidence class, and escalates commitments, conflicts, and missing authority — still not autonomous contracting.
Response scenarios
More than a helpdesk FAQ.
Price, commercial commitments, and negotiation remain human-governed. Pulse can receive and classify such requests without auto-issuing formal commercial terms.
Supplier questionnaires
Classify sections, draft from confirmed presence materials, flag gaps, and escalate commitment-shaped lines for human review.
Due diligence requests
Match requested scopes to authorized dossiers; keep restricted annexes out of public paraphrases.
Business information requests
Answer from Current projections with evidence-class labels rather than invented certainty.
Compliance document requests
Route missing certificates into request objects; refuse to fabricate numbers or dates.
Customer and procurement inquiries
Acknowledge intent, cite standing facts, and escalate pricing or commercial terms.
External AI-agent interactions
Expose maintained presence and reception entry points so agents request rather than scrape stale PDFs.
Inquiry boundary
Not every inbound message is an auto-complete questionnaire. Restricted audiences may be refused while the request is still acknowledged. Conflicts and Unconfirmed statuses stay visible instead of silent guesses.
Included with Pulse
Everything in Signal, plus response intelligence.
Business Response Agent
Answer external visitors and agents on behalf of your business, using information your business has confirmed and authorized.
Questionnaire Intelligence
Analyze supported customer questionnaires, supplier surveys, and due diligence questions. Match existing materials and generate draft answers.
Grounded Answers
Provide relevant business materials, sources, and verification evidence where available. Inference is not presented as fact.
Interactive Follow-ups
Handle bounded, multi-turn clarification around specific business questions, follow-up requests, and new information needs.
Agent-powered Inbox
Organize and classify incoming requests, prepare replies, and flag missing materials or decisions that require business confirmation.
Permission-aware Responses
Decide what can be answered, shared, or cited according to public disclosure settings and explicit authorization.
Review & Approval
Public, pre-authorized information can receive automatic responses as configured. Sensitive, missing, conflicting, or business-commitment questions require human confirmation.
Response History
Keep request and response records for follow-up, correction, and reuse.
Boundary: Pulse handles business facts and external information requests. It is not an unrestricted general business assistant. It operates on materials you have provided, confirmed, and authorized. Large new submissions, complex factual corrections, and evidence preparation still use the controlled processing workflow. Tinor does not claim fully autonomous commercial negotiation, formal contract signing, transactional fulfillment, or unrestricted cross-system execution.